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Papers

These papers are part of my conducted scientific research. Each document is available for download as .pdf file.

Available papers


Demo or Practice: Critical Analysis of the Language/Action Perspective

2004, English, First author, 22 pages
Keywords: Language/Action Perspective (LAP), Design & Engineering Methodology for Organizations (DEMO), Critical Analysis, Information Systems Development, Paradigmatic Analysis, Multi-methodology
Abstract:
Despite offering several promising concepts, the Language/Action Perspective (LAP) is still not in the mainstream of Information Systems Development (ISD). Since at present there is only a limited understanding of LAP theory and practice, it remains unclear whether the lack of LAP's impact is due to shortcomings in LAP theory itself. One classic problem within ISD is the dichotomy between social perspectives and technical perspectives. LAP claims it offers a solution to this problem. This paper investigates this claim as a means to review LAP theory. To provide a structure to a critical analysis of DEMO - an example methodology that belongs to the LAP research community - this paper utilizes a paradigmatic framework. This framework is augmented by the opinion of several DEMO practitioners by means of an expert discussion. With use of a comparative evaluation of LAP theory and DEMO theory, the implication of DEMO's reflection upon LAP is determined. The paper concludes by outlining an agenda for further research if LAP is to improve its footprint in the field.
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Business Processes - The Theoretical Impact of Process Thinking on Information Systems Development

2004, English, Author, 37 pages
Keywords: process thinking; paradigm interplay; business process reengineering; information systems development.
Abstract:
This paper investigates two aspects of process thinking that affect the success rate of IT projects. These two aspects are the changes in the structure of organizations and the epistemology of Information Systems Development. Firstly, the conception of business processes within the management of organizations increases the structural complexity of Information Systems, because existing systems have to be integrated into a coherent cross-functional architecture. Secondly, process thinking leads to a particular view of organizations that ultimately has a negative effect on the support of Information Systems. As an illustration of process thinking, the Business Process Reengineering movement adheres to a technocratic management perspective of organizations. Particularly this conception of organization views people as mechanisms to realize certain organizational goals. As a result of this view stakeholders are confronted with the implemented systems, rather than consulted about the scope and functionality of those systems. Therefore, both aspects of process thinking have a negative impact on the success of IT projects. The problem of structural complexity is an area that is addressed by Enterprise Application Integration, and mainly requires technical solutions. However, the problems associated with the conception of organization require a different, markedly non-technical, perspective. Several directions are discussed to overcome some limitations of process thinking, but these directions are merely small pointers. If truly effective and useful Information Systems are to be acquired, IT practitioners and scientists require a completely different mindset.
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